Frequently Asked
Questions
Got questions? We’ve got answers! Dive into our FAQ for detailed explanations on our most frequently asked questions about products.
What types of custom mugs do you offer?
We offer ceramic, enamel, travel, and magic mugs each fully customisable with your design, logo, or message.
Can I add my company logo to a mug?
Yes! We specialise in branded mugs. You can upload your logo during checkout or contact us for design support.
Is there a minimum order quantity for custom mugs?
There’s no minimum for most designs, but we offer discounts for bulk and wholesale orders.
How long does it take to receive my custom mugs?
Production takes 3–5 business days. Delivery within the USA typically takes an additional 3–7 days.
Do you offer mugs for corporate gifting or events?
Absolutely. We provide custom mugs for corporate events, giveaways, employee gifts, and brand promotions.
Can I see a preview of my mug before it’s printed?
Yes, we can send a digital mockup for your approval before production begins.
What printing method do you use for custom mugs?
We use high-quality sublimation printing for vibrant, durable designs that won’t fade or peel.
Are your mugs microwave and dishwasher safe?
Most of our mugs are both microwave and dishwasher safe. Specific care instructions are listed on each product page.
Do you ship custom mugs across the USA?
Yes, we offer fast and reliable shipping throughout the United States.
How can I place a bulk order or request a custom quote?
You can contact us through our website’s contact form or email us directly for bulk pricing and assistance.